The Phenom 100 – Would You Buy it Again?

Embraer Phenom 100 Receives Positive Feedback from Operators and Owners

The sentiment among owners and operators of the Embraer Phenom 100 light jet is overwhelmingly positive, with praises for the aircraft’s performance and the responsiveness of Embraer in addressing concerns, according to a recent article in FlightGlobal.Despite some expected teething problems that arise with any new aircraft, operators express satisfaction with the overall reliability and improvements seen over time.

According to JetSuite Director of Maintenance Marc Nouh, the initial challenges were expected for a new aircraft, but Embraer and its vendors have done a commendable job in addressing and resolving issues. Dispatch reliability has improved, and the aircraft is now performing consistently. Nouh expresses confidence that going forward, the Phenom 100 will be even more reliable.

Fletcher from FlairJet shares similar sentiments, acknowledging that “teething problems” are normal for a new aircraft type. The company was aware of potential issues with early serial numbers and appreciates the ongoing support from Embraer in resolving them.

Jim Frost, another owner, compares the teething problems to their experience with other new aircraft, emphasizing that considering the Phenom 100 was Embraer’s first light jet, the overall experience has been great. Frost highlights the challenge of software problem fixes due to regulatory certification requirements but remains positive about the aircraft’s performance.

Pilots also express their satisfaction with the Phenom 100 cockpit, describing it as intuitive, helpful, and providing excellent situational awareness. The Garmin Prodigy System receives high praise, and pilots appreciate the logical and efficient layout.

The cabin of the Phenom 100 is lauded for its design and comfort. Passengers are reported to be pleased with the layout and ergonomics, and the large windows are particularly appreciated.

Notably, all operators and owners polled express loyalty to the Embraer brand and indicate they would buy from Embraer again. Their confidence in the aircraft’s build quality and Embraer’s commitment to resolving issues contributes to their strong product loyalty.

In conclusion, the Embraer Phenom 100 receives positive feedback from operators and owners, with recognition of the aircraft’s performance, cockpit features, cabin design, and overall satisfaction. Embraer’s responsiveness and commitment to addressing concerns have contributed to the establishment of loyalty among owners and operators in a relatively short time since the aircraft’s service entry.See the full article in FlightGlobal here –
https://www.flightglobal.com/phenom-100-attraction-trumps-detractions/96223.article